Shipping and Delivery Policy

Processing Time

Production, inspection, and packaging typically take 3-5 business days. Delivery times will vary based on the shipping method you select.
- For EXPRESS shipping, the maximum delivery time is 15-30 business days.

Delivery Considerations

Please keep in mind that holidays, natural disasters, or pandemics may affect delivery times.

Pre-Ordered or Back-Ordered Items

If your order includes pre-ordered or back-ordered items, we will ship any available items immediately. The pre-ordered or back-ordered items will be shipped as soon as they become available. If you receive only part of your order, please be assured that the remaining items will follow shortly.

Address Confirmation

Before shipping, we will send you a confirmation email regarding the shipping address. Please make sure to respond to our message to confirm that your address is accurate.

Incorrect Address Disclaimer

It is the buyer's responsibility to ensure that the shipping address provided is correct. We work diligently to expedite processing and shipping, so there is a brief window for correcting any errors. If you believe you have entered an incorrect shipping address, please contact us immediately at tt02redrocket@njredrocket.com.

Returns

By placing an order with Rocketkarting, you are responsible for the cost of return shipping. For more information on returns, please refer to our Refund Policy.

Lost or Stolen Packages

Rocketkarting is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you have not received it, please report this to your shipping carrier using the information provided on our Tracking Page. If you have any questions about this process, feel free to contact our customer support team at tt02redrocket@njredrocket.com.