Returns

1. You may cancel or amend your order within 24 hours of purchase.
2. We are dedicated to your satisfaction and offer a 100% customer satisfaction guarantee.

Final Sales

1. All sales are FINAL; we do not accept returns.
2. We ensure that your karting products are carefully packaged and delivered safely.

After-Sales Support

1. We offer excellent after-sales support. If you encounter any issues, we can schedule a video call to address your concerns one-on-one to ensure your satisfaction.

Damaged Items

1. If your karting arrives damaged, please keep all packaging and contact us with your order number for further instructions.

Return Shipping

1. Please note that we do not provide prepaid return shipping labels. You will be responsible for the shipping costs to return any unwanted products.

Contact Details

1. Email: service@njredrocket.com
2. Phone: +86 18761866427